Privacy Policy

PRIVACY POLICY
FRAGRANCE HUB
Your privacy matters to us.
At Fragrance Hub, we believe shopping online should be simple, secure, and transparent. This
Privacy Policy explains what information we collect when you visit our website or place an order,
how we use that information, and the steps we take to protect it.

INFORMATION WE COLLECT
When you place an order or interact with our website, we may collect information that is
necessary to provide our services.
This may include:
Personal Information
● Name
● Email address
● Phone number, if provided
● Billing and shipping address
Order Information
● Products purchased
● Order details
● Delivery information
● Customer service communications
Payment Information
When you make a purchase, payment information is processed through the payment services
available on our website. Payment information may be handled directly by our payment
providers, rather than being stored by Fragrance Hub.

HOW WE USE YOUR INFORMATION

We use your information for one main reason: to provide you with the products and service
you requested.
This includes using information to:
● Process and confirm your order
● Process payments
● Prepare and ship your fragrance purchase
● Provide delivery updates
● Respond to questions or customer-service requests
● Maintain our website and improve your shopping experience
● Detect and prevent fraudulent or unauthorized transactions
● Meet applicable legal and business requirements
Your information is not collected for purposes unrelated to operating Fragrance Hub.

YOUR SHIPPING INFORMATION
When you purchase a product from Fragrance Hub, we need certain information to get your
order to you.
Your name and shipping address may be provided to the appropriate shipping or delivery
service for the purpose of delivering your order.
Your shipping information is not sold or rented to other companies.

PAYMENT & TRANSACTIONS
Fragrance Hub accepts payments through the payment methods made available at checkout.
Depending on the payment method selected, your transaction may be processed by Wix and/or
an applicable third-party payment provider.
These providers may collect and process payment information according to their own privacy
policies and security practices.
Fragrance Hub does not sell customer payment information.

WE DO NOT SELL YOUR INFORMATION
Your information isn’t our product.
Fragrance Hub does not sell, rent, or trade your personal information.
We may share limited information with companies that help us operate our store when it is
necessary to complete your order or provide our services.
This may include:
Wix & Website Services
To operate and maintain our online store.
Payment Providers
To securely process transactions.
Shipping Providers
To deliver your purchases.
Service Providers
When reasonably necessary to support our business operations.
We may also disclose information when required to do so by law or when reasonably necessary
to protect our customers, business, or website.

EMAILS & COMMUNICATIONS
If you choose to subscribe to the Fragrance Hub email list, we may send you information about:
● New fragrance arrivals
● Promotions and special offers
● Store updates
● Products and other Fragrance Hub news
You can unsubscribe from promotional emails at any time by selecting the “Unsubscribe”
option included in the email.
We do not sell or rent our customers’ email addresses.

COOKIES & WEBSITE TECHNOLOGIES
Like many modern websites, Fragrance Hub may use cookies and similar technologies.
These technologies can help us:
● Keep our website functioning properly
● Remember certain preferences
● Understand how visitors use our website
● Improve website performance
● Provide a better shopping experience
Some cookies may be placed by Wix or third-party services used by our website.
You can manage cookies through your browser settings. Disabling certain cookies may affect
some website functionality.

PROTECTING YOUR INFORMATION
We take reasonable measures to protect the information associated with your orders and
interactions with Fragrance Hub.
However, no online service can guarantee that information transmitted or stored electronically
will be completely secure.
For this reason, while we take reasonable precautions, we cannot guarantee absolute security.

HOW LONG WE KEEP INFORMATION
We keep information only for as long as reasonably necessary for legitimate business purposes.
This may include maintaining information needed to:
● Complete and document transactions
● Provide customer service
● Handle returns or disputes
● Prevent fraud
● Maintain business records
● Meet applicable legal, tax, or accounting requirements

When information is no longer reasonably necessary, it may be deleted or securely disposed of,
subject to applicable requirements.

YOUR PRIVACY RIGHTS
Depending on where you live, you may have rights concerning the personal information we hold
about you.
These rights may include requesting:
Access — Information about the personal information we hold about you.
Correction — Correction of inaccurate or incomplete information.
Deletion — Deletion of certain personal information, where legally permitted.
Email Preferences — Unsubscribing from promotional communications.
To make a privacy request, please contact us using the information below.

THIRD-PARTY WEBSITES
Our website may contain links to third-party websites or services.
These websites operate independently from Fragrance Hub and may have their own privacy
policies and terms.
We recommend reviewing the privacy policies of any third-party website you choose to visit.

POLICY UPDATES
As Fragrance Hub grows, our website, services, and privacy practices may change.
We may therefore update this Privacy Policy from time to time.
When we make changes, we will update the Last Updated date shown at the top of this page.
We encourage you to review this page periodically.

QUESTIONS ABOUT YOUR PRIVACY?
We’re here to help.
If you have a question about this Privacy Policy or how your information is handled, please
contact Fragrance Hub.
Fragrance Hub